Introduction

At KollimalaiArasan, we strive to deliver high-quality products and a smooth shopping experience. However, we understand that certain situations may require a refund or replacement request.

Eligible Cases for Return / Replacement

You may request a return or replacement in the following situations:

• The product delivered does not match your original order
• The product arrives damaged, opened, defective, or with a broken seal

Important Instructions

• Inspect your product carefully at the time of delivery
• If visible damage is noticed, reject the package during delivery itself
• If damage is identified only after opening, you may still request a return or replacement

Time Limit for Claims

• All refund or replacement requests must be submitted within 2 days of delivery
• Requests submitted after this period will not be considered

Refund Process

• Each request will be reviewed and verified by our support team
• If the claim is approved, the refund will be credited to your original payment method
• Refund processing times may vary depending on your payment provider or bank

Rejection of Claims

KollimalaiArasan reserves the right to:

• Reject claims that are found to be non-genuine or fraudulent
• Deny requests submitted beyond the allowed claim period

Misuse Policy

Any false, misleading, exaggerated, or unjustified complaints regarding product quality or delivery issues may result in:

• Immediate rejection of the claim
• Potential legal action in cases involving fraud or intentional misuse

Contact Us

For refund or replacement support, please contact us:

Website: https://kollimalaiarasan.pro-z.in/

Email: kollimalaiarasan@gmail.com

Phone: +91 7338880950